Terms and Conditions
Last Updated: December 2024
Welcome to Pets Den's Club! We are delighted to have you visit our online store, where we offer innovative smart pet food dispensers and accessories. By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using the Pets Den's Club website, you agree to comply with and be bound by these Terms & Conditions, as well as any other applicable policies and guidelines. If you do not agree to these terms, please do not use our website.
2. Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time, without prior notice. Any changes will be posted on this page, and the "Last Updated" date will be revised. By continuing to use the website, you agree to be bound by the updated terms.
3. Products and Services
Pets Den's Club offers a variety of smart pet food dispensers and related products. We make every effort to ensure the accuracy of product descriptions, prices, and availability, but we cannot guarantee that all information is complete or error-free. We reserve the right to correct any errors and make changes to prices or product availability at any time.
4. Orders and Payments
When you place an order through our website, you are offering to purchase a product under the terms outlined in these Terms & Conditions. All orders are subject to acceptance, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or descriptions, or suspicion of fraud.
We accept payment via various methods, including credit cards, debit cards, and other electronic payment options. By submitting your payment information, you authorize us to charge the specified amount for your order.
5. Shipping and Delivery
We strive to process and ship orders promptly. Shipping costs are calculated at checkout and depend on your location and the products purchased. Delivery times are estimates and may vary depending on factors such as product availability, shipping method, and destination.
Once your order is shipped, you will receive a confirmation email with tracking information (if applicable). Please note that we are not responsible for delays caused by third-party carriers or customs clearance issues.
6. Returns and Refunds
If you are not satisfied with your purchase, we offer a 30-day return policy for eligible products. To initiate a return, please contact our customer service team at [contact@petsdenclub.com]. The product must be unused, in its original packaging, and in resalable condition.
Please note that shipping costs for returns are the responsibility of the customer unless the product is defective or damaged.
7. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
8. User Responsibilities
You agree to use our website and services only for lawful purposes and in accordance with these Terms & Conditions. You agree not to:
- Engage in any activity that may damage, disrupt, or interfere with the website's functionality.
- Use the website for fraudulent or illegal activities.
- Submit inaccurate, misleading, or harmful information.
9. Intellectual Property
All content on our website, including logos, images, text, videos, and product designs, is the property of Pets Den's Club and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Pets Den's Club will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with the use of our website, products, or services.
11. Governing Law
These Terms & Conditions are governed by the laws of the country in which Pets Den's Club is registered. Any disputes will be resolved in the appropriate jurisdiction in accordance with local laws.
12. Contact Us
If you have any questions or concerns regarding our Terms & Conditions, please feel free to contact us at:
Email: mahmoudalfasi6969@gmail.com
By using our website, you acknowledge and agree to these Terms & Conditions. Thank you for shopping with Pets Den's Club! 🐾